Insight from the Void - 1003

In my work I was privileged to observe an organisation for a period of 2 months, in those 2 months I noticed that they had quite a high staff turnover, since I was on first name bases with the people there, I spoke to the non-management staff to get a gist of the real picture.

As it turned out, these people had no clear direction as to where they were going as a company, they did not have somebody, in position to perform 1 of 4 key roles of a leaders, the role of providing a clear direction. Leaders have four distinct roles:

1. To Provide a Vision
2. To Provide Clear Direction for realising the vision
3. To Resolve Challenging Trouble Spot
4. To Provide answers to Big Hairy Audacious Questions (BHAQ)

If you take the time to survey, you’ll be amazed at the fact, that most people are happy working within an organisation, frustration only sets in, when it appear that the organisation has no direction or when they feel that they have been unfairly treated, at this point they leave to joint your competition, the former was the crux with the organisation that I’d observed.In any successful organisation, big or small, it is worth remembering, that it is, ‘the People that make it work!’

IME (c)